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Emergency Notification System - CodeRED





EMERGENCY NOTIFICATION
    - Emergency Notification System (CodeRED)

WATER SUPPLY ISSUES AND EMERGENCIES     - How Do We Contact You In An Emergency?     - Water Advisories Overview

CURRENT WATER ADVISORIES
    FOR RESIDENTS on E Liberty St from 4th St to 6th St

EMERGENCY NOTIFICATION SYSTEM

The Borough of Chambersburg has instituted the CodeRED Emergency Notification System - a high-speed telephone communication service for emergency notifications. This system allows us to telephone all or targeted areas of the Borough in case of an emergency situation that requires immediate action (such as a boil water advisory, missing child, or evacuation notices).

The system is capable of dialing 9,000 phone numbers per hour. It then delivers our recorded message to a live person or an answering machine, making six attempts to connect to any number.



THIS SYSTEM WILL ONLY BE USED FOR EMERGENCY PURPOSES.

Examples of times when the CodeRED system could be utilized:

Drinking water advisory
Utility outage
Missing person
Fires or Floods
Bomb threat
Hostage situation
Chemical spill or Gas leak

and other emergency incidents where rapid and accurate notification is essential for life safety



The Emergency Notification Database

This system is only as good as the telephone database supporting it. If your phone number is not in the database, you will not be called. To ensure no one is omitted, all individuals and businesses are encouraged to follow the link to the EMERGENCY NOTIFICATION FORM. Those without Internet access may update their emergency contact information at the Borough of Chambersburg Offices, 100 South 2nd Street, Monday through Friday (8AM-5PM) via a lobby computer. Required information includes first and last name, street address (physical address, no P.O. boxes), and primary phone number (additional phone numbers optional).

No one should automatically assume his or her phone number is included. All businesses should register, as well as all individuals who have unlisted phone numbers, who have changed their phone number or address within the last year, and who use a cellular phone as their primary home phone.

CodeRED is a geographical based notification system, which means Chambersburg street addresses are needed to select which phone numbers will receive emergency notification calls in any given situation. The system works fine for cell phones too, but we have to have a street address. People who have recently moved but kept the same listed or unlisted phone number also need to change their address in the database.

The information collected will only be used for Borough of Chambersburg emergency notification purposes.

Click image above for more information

HOW DO WE CONTACT YOU IN AN EMERGENCY

If we need to contact a large number of customers, we may call you by phone and leave a message explaining the situation and giving you directions for more information. We may also use the media, such as local radio and newspapers, to get information to you. If we only need to contact a limited number of customers, contact may be made by phone and/or by a handout placed on your door explaining the situation. Also, this web site will usually contain up to the minute information in an emergency.

The Borough of Chambersburg has instituted the Code Red Emergency Notification System - a high-speed telephone communication service for emergency notifications. This system allows us to telephone all or targeted areas of the Borough in case of an emergency situation that requires immediate action (such as a boil water advisory). Refer to Emergency Notification System more information on the system and to add/update the contact information we have for you.

WATER ADVISORIES OVERVIEW

Sometimes we must issue a Boil Water Advisory or other alert to some or all of our customers. This may occur if there is a large water main break in your neighborhood or if we have a mechanical problem such as an extended power outage at the water treatment facility. In the event that we need to issue a Boil Water Advisory, or some other alert, we will contact those customers by phone and/or by a handout placed on your door which will explain the situation and include directions for more information. We may also use the media, such as local radio and newspapers, to get information to you. Also, this web site will usually contain up to the minute information in an emergency.

The Borough of Chambersburg has instituted the CodeRED Emergency Notification System - a high-speed telephone communication service for emergency notifications. This system allows us to telephone all or targeted areas of the Borough in case of an emergency situation that requires immediate action (such as a boil water advisory). Refer to Emergency Notification System more information on the system and to add/update the contact information we have for you.

Boiling kills bacteria and organisms in the water
   
Typical Boil Water Advisory instructions:
        Bring water to a rolling boil
        Continue boiling for one minute
        Let water cool before using
        Use boiled or purchased bottled water for drinking, making ice,
        washing dishes, brushing teeth, and food preparation.